Burst pipe or no water right now? Call 07754 309591
Leaks, blockages, bathrooms and pipework, looked after by the same small local team. Emergencies are seen within 24 hours across Bournemouth, Poole and the New Forest.
Free quote, no obligation.
Most people ring us saying “there's water coming from somewhere.” That's plenty to go on — here's the sort of thing it usually turns out to be.
Not sure if we reach you? Text your postcode and we'll tell you straight away.
Typical jobs, so you've got a rough idea before you ring. Your exact price is confirmed in writing first.
Prices include labour and VAT. Parts are listed separately, and nothing is charged that you haven't agreed beforehand.
We're based here in Bournemouth. Emergencies get a plumber at your door within 24 hours, planned work gets a written quote within 48, and you're given a two-hour arrival window with a text when we set off — not a whole day of waiting in.
A fixed figure agreed in writing before a tool comes out of the van, with parts and labour listed separately. No hourly creep and no bigger bill at the end. If we find something else, we show you and price it — then it's your call.
No call centre and no answering machine. If a pipe goes at eleven at night, we'll talk you through turning the water off while you're still on the phone, then get someone out to you.
Everyone who comes to your door is DBS-checked, in uniform and carrying ID. Dust sheets go down and every offcut leaves with us. Every job carries £2m public liability insurance and a 12-month workmanship guarantee — if something isn't right afterwards, we come back and put it right at no cost to you.
Real jobs in real houses and buildings across Dorset and the New Forest — photographed as we handed them back.
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Neighbours who've been here
“Water was coming through the kitchen ceiling at half nine at night. Someone actually answered, talked me through where the stopcock was while I was standing in it, and had a van outside before eight the next morning. The figure he gave me at the door was the figure on the invoice.”
Rachel Truscott Verified customer
“The two quotes we'd had before were a number scribbled on a bit of paper. Howells sent a proper breakdown, room by room — and stuck to it even when the old soil pipe turned out to be in a far worse state than anyone expected. Sheets down every morning, and you couldn't tell they'd been in the house.”
Michael Okonjo Verified customer
“They were the third firm I'd tried; the other two took my details and never rang back. Drew came out the same week and explained the fault in a way I actually followed. When the tap started dripping again a month later he came straight back and sorted it under the guarantee — no quibbling, no invoice.”
Denise Hallett Verified customer
Ready when you are
Tell us what's happening in your own words — you don't need to know what it's called. We'll tell you what it will cost and when we can be there.
Free and no obligation · A real person answers, day or night
And then you can stop thinking about it.
